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Glossary of terms
from ecommerce and logistics

Looking for the meaning of terms commonly used in e-commerce and logistics? Our glossary of terms is here to help you crack what you're looking for!
Illustration of a woman and a man interacting with symbols and parcels.

B

B2B

B2C

C

C2C

Carrier

Cash on delivery (COD)

Cashback

Complaint

Contactless delivery

Cross-border transport

Currency conversion

Customer service

Customs declaration

Customs duty

D

Data crawling

Delivery note

Depot

Digital products

Drop-off point

E

Export

F

Fake news

G

GDPR

I

Import

International transport service

L

Logistic solution

Logistics

M

Marketplace

O

Online shop

P

Packeta

Parcel delivery

Parcel insurance

Parcel tracking

Phishing

Promo code

Q

QR code

R

Return parcel

S

Shipment value compensation

Shipping label

Smishing

Supply chain

T

TARIC

Trading company

Transport company

V

VAT

Virtual cart

W

Warehouse logistics

Z

Zásilkovna

Zásilkovna BetweenUs

Zásilkovna client section

Zásilkovna mobile app

Zásilkovna pick-up point

Zásilkovna widget

Zásilkovna Z-BOX

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