• For customers
    Parcels
    Sending
    Receiving
    Pick-up and drop-off points
    Z-BOX
    Zasilkovna home
    AlzaBox
    Information
    Documents for download
    Mobile applications
    Cybersecurity
    Complaints
  • For entrepreneurs
    For e-shops
    How it works
    Price lists and surcharges
    Where do we deliver to
    How to start
    Reverse logistics
    Documents for download
    E-commerce tools and services
    Registering a new e-shop
    Login for e-shops
    For pick-up points
    Became a pick-up point
    Register a pick-up point
    Login for pick-up points
  • About Zasilkovna
    About Zasilkovna
    About us
    Careers
    We help
    Sustainability
    For media
    For Download
    Contacts
    Customer service
    Contacts
  • Pick-up and drop-off points
  • en
    • cs
Parcels
Sending
Receiving
Pick-up and drop-off points
Z-BOX
Zasilkovna home
AlzaBox
Information
Documents for download
Mobile applications
Cybersecurity
Complaints
For e-shops
How it works
Price lists and surcharges
Where do we deliver to
How to start
Reverse logistics
Documents for download
E-commerce tools and services
Registering a new e-shop
Login for e-shops
For pick-up points
Became a pick-up point
Register a pick-up point
Login for pick-up points
About Zasilkovna
About us
Careers
We help
Sustainability
For media
For Download
Contacts
Customer service
Contacts

Glossary of terms
from ecommerce and logistics

Looking for the meaning of terms commonly used in e-commerce and logistics? Our glossary of terms is here to help you crack what you're looking for!

A

AlzaBox

B

B2B

B2C

Between Us

C

C2C

Carrier

Cash on delivery (COD)

Claims assistant

Complaint

Contactless delivery

Currency conversion

Customs declaration

Customs duty

D

Data crawling

Delivery note

Depot

Drop-off point

E

Export

I

Import

L

Logistics

O

Online shop

P

Packeta

Phishing

Pick-up point

Promo code

Q

QR code

R

Return

Return parcel

S

Shipping label

T

TARIC

Transport company

V

VAT

W

Warehouse logistics

Z

Z-BOX

Zásilkovna

Zásilkovna app

Are you looking for...
  • How to send a parcel
  • How to pick up a parcel
  • Pick-up and drop-off points
Mobile applications
  • Help
For pick-up points
  • Became a pick-up point!
  • Login for pick-up points
For e-shops
  • How it works
  • Where do we deliver to
  • Price lists and surcharges
  • Frequently Asked Questions and Answers
  • Login for e-shops
  • About us
  • Careers
  • For media
  • EU subsidies
  • Contacts
  • Glossary of Terms
Follow us
  • Privacy Policy
  • Cookies settings
© 2023 Zásilkovna s.r.o.