Zásilkovna

Home Delivery

Home. To the office. To work at the reception desk. Our driver will personally deliver your parcel to any address in the Czech Republic. We now have fully managed home delivery to make it faster and even more efficient. Welcome the driver in red with the logo of Zásilkovna right at your door. From now on, we deliver directly to your house!

Přepraveno na adresu až

70,000 parcels

shipped to the addresses of customers in a single day

Česká republika má

95% coverage

of the Czech Republic

V nejvytíženější sezoně až

700 vehicles

and 700 drivers in the busiest season

The parcel will be delivered to your address on the next day.

98% of parcels directed to your address are delivered in the D+1 mode. Enjoy fast delivery directly to your doorstep!

Exact delivery time

As soon as the courier has loaded your parcel, we will send you a notification with delivery information in the range of 90 minutes.

Parcel tracking info

We have a great notification system and therefore you will be constantly updated on every movement of your parcel. It will be displayed right on your mobile!

Storage at the pick-up point

If the courier doesn't reach you, your parcel will be deposited at the nearest pick-up point where you can also pick it up on the same day.

The parcel will be delivered to your address on the next day.

98% of parcels directed to your address are delivered in the D+1 mode. Enjoy fast delivery directly to your doorstep!

How does it work?

Purchase goods in the e-shop which cooperates with Zásilkovna.

In the shopping basket, select shipping via "Zásilkovna to your address".

We will send you information about the receipt of the parcel from the e-shop.

Once the courier has loaded the parcel, we will inform you of the delivery time in the range of 90 minutes.

NEW SERVICE

"We have been offering the home delivery service for a long time. However, we have always used third parties, i.e. external shipping partners. Now, we provide parcel shipping to the address independently and the whole service is handled entirely by us. We are able to ensure 100% quality of service, and thanks to our wide network of depots across the Czech Republic, we are able to deliver parcels to the addresses of customers the next day."

Founder and co-owner of Zásilkovna

Zásilkovna Home Delivery

We deliver goods from thousands of e-shops to your doorstep. Simply select the "Zásilkovna to address" shipping option in your cart and your parcel

Delivery of Parcels Using the Between Us Service

We now deliver parcels sent via Between Us to your address independently and at an even better price!

Between Us is our service for parcel shipping between individuals. Through our mobile application Zásilkovna, you simply enter the parameters of the parcel you are sending and the data of its recipient, and then you just need to take it to any of our submission points. We have more than 5000 in the Czech Republic.

Frequently Asked Questions

Zásilkovna Home delivery is a service for delivering parcels to an address provided by the company's own transport capacities.

The most advantageous delivery to an address was the option of delivery to an address offered by Zásilkovna and provided shipping by external partners of Zásilkovna (other shipping companies). The customer's parcel was delivered by an external courier that had the best conditions and free capacity at the given moment. This service has now been replaced by the Zásilkovna Home Delivery Service.

If an e-shop does not have a specific name for the service, we recommend that you contact its customer service line. If it offers delivery to pick-up points, the pick-up point search engine with a map should open. If it offers delivery to an address, the pick-up point search engine will not be displayed.

98 % of parcels are delivered to your address within the next day.

You will be notified of the delivery date via SMS and email. As soon as the courier has loaded your parcel, we will send you a notification with delivery information in the range of 90 minutes. We recommend downloading our mobile app Zásilkovna which will notify you of every movement of the parcel. Once the courier is at the destination address, you will be contacted by phone.

The courier will call you and inform you of his/her arrival. If you are not present, you can arrange the deposit of the parcel at a selected pick-up point in the area with the courier. If you do not accept the call, the courier will deposit the parcel at the pick-up point closest to the delivery address, where you can then pick up the parcel.

Our aim is for the customer to receive the parcel as soon as possible. Therefore, after an unsuccessful delivery attempt, we will deposit it at the nearest pick-up point where the customer can pick it up on the same day. In case of two delivery attempts, the courier will transport the parcel back to the depot after the first unsuccessful delivery and the next delivery attempt will take place on the second day, thus creating a delay of one day.

You can find this information on our website at tracking.packeta.com and also in the mobile application Zásilkovna. The detailed tracking of your parcel also records the time of phone calls from our drivers and other details.

There is no need to show your ID or sign any documents. We love simple and fast solutions.

Track the route of your shipment in the app

Did you know that in the Zásilkovna mobile application you can find clear notifications about every movement of your shipment? You won't miss any news or important information.

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