Return Parcel
The first option for the customer to return goods to the e-shop is the so-called Return Parcel. How does it work?
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Price list of Return Parcels
Belgium
Bulgaria
Czech Republic
Estonia
France
Croatia
Italy
Lithuania
Latvia
Hungary
Germany
Netherlands
Poland
Portugal
Austria
Romania
Greece
Slovenia
Slovakia
Spain
Return Parcel Czech Republic
Submission at any submission point of Zásilkovna
The service is free of charge for the customer.
The customer receives a confirmation of parcel submission and a confirmation of receipt of the goods back by the e-shop.
You can adjust the service to suit your e-shop.
Complaints Assistant
The second option for the customer to return goods to the e-shop is through the so-called Complaints Assistant. How does it work?
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Tip: Have you handed over the label to the customer electronically and they are not able to print it out? The customer can inform the staff at the branch of the tracking number on the label and the staff will print out the label.
Belgium
Bulgaria
Czech Republic
Estonia
France
Croatia
Italy
Lithuania
Latvia
Hungary
Germany
Netherlands
Poland
Portugal
Austria
Romania
Greece
Slovenia
Slovakia
Spain
Return Parcel Czech Republic
Submission at any submission point of Zásilkovna
The service is free for the customer.
The customer receives a confirmation of the parcel submission and a confirmation of receipt of the goods back by the e-shop.
You can adjust the service to suit your e-shop
The Systems of Sending Labels
With Barcodes to the Customer:
Do You Need Help?
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