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Here you will find answers to your questions, useful information and practical instructions.

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You can follow the route of your parcel from the moment the online shop hands it over to us online or directly in the mobile application.

Don’t have time to pick up the parcel? No problem. You can easily extend the storage period directly in the mobile application.

You can send, receive or share parcels through our app. It also offers the possibility parcel tracking, cash on delivery payment and much more.

Send parcels in a few clicks, simply via our mobile app. You can find our drop-off points on every corner.

By using pick-up points, you support local entrepreneurs who you may already know personally. It makes us and you happy.

Are you sending a parcel? Take a look at useful information on proper packaging, dimensions and weight limits.

Pick up, pack, send and share the parcel simply thanks to video instructions.

How to pick up a parcel from Z-BOX?

We install keyboards on our Z-BOXes. You can choose whether to pick up your parcel using a mobile application or a code.

How to submit a parcel via Z-BOX?

What parcel can you send?

How to pack the parcel properly?

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Customer service

Give us a call at +420 216 216 516

Complaints

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