Contactless delivery is a kind of delivery that avoids any personal contact for the parcel recipient. The parcel pick-up is done via a self-service solution. Zásilkovna offers this way of delivery via Z-BOXes—the customer opens the locker via their phone and Zásilkovna mobile app, the whole process is entirely contactless. This hygienic and secure contactless measure has proven effective not only during the COVID-19 pandemic.