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Drop-off point

A drop-off point refers to a Zásilkovna locations where one can drop off a parcel for transport. This is most often a retail store of our partner, which operates as a parcel pick-up point. Most pick-up points serve as drop-off points as well. At the drop-off point, the customer shares the drop-off password, which is generated by Zásilkovna mobile app, with the drop-off point´s staff and they take care of the rest.

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Write to us via
contact form

For the fastest processing of your request!

Send or receive a parcel, report an error, complaint or ask something?

Working hours of the line: Mon-Fri 8:00-18:00

But you can call 24/7. Outside of working hours, our metal colleague ZET will talk to you and help you with 90% of all requests. And thanks to AI, it can do more and more!