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Cash on delivery (COD)

Cash on delivery (COD) is a payment method that allows a recipient to receive goods without paying in advance. The recipient pays for the goods only upon delivery, directly to the courier. The collected amount is then transferred to the e-shop or the sender.

COD offers protection for the buyer, as it reduces the risk of fraud—payment is made only after physically receiving the goods.

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Write to us via
contact form

For the fastest processing of your request!

Send or receive a parcel, report an error, complaint or ask something?

Call
+420 216 216 516

Working hours of the line: Mon-Fri 8:00-18:00

But you can call 24/7. Outside of working hours, our metal colleague ZET will talk to you and help you with 90% of all requests. And thanks to AI, it can do more and more!