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Cash on delivery (COD)

Cash on delivery (COD) is a financial fee that enables the delivery of goods to the addressee without payment in advance. For the possibility of payment at the moment of delivery, the recipient pays a small financial sum to the carrier or transport company, then pays the parcel value upon delivery/pick-up. The amount paid is then transferred to the online shop = the sender. Cash on delivery, however old-fashioned, is a form of protection for the buyer, who in this way reduces the risk of possible fraud.

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Write to us via
contact form

For the fastest processing of your request!

Send or receive a parcel, report an error, complaint or ask something?

Working hours of the line: Mon-Fri 8:00-18:00

But you can call 24/7. Outside of working hours, our metal colleague ZET will talk to you and help you with 90% of all requests. And thanks to AI, it can do more and more!