Documentsfor partners
We have prepared all the documents you could possibly need in one place. It doesn’t matter if you are our pick-up point partner or from an e-shop.
Terms and Conditions
valid from November 10, 2025
valid from July 7, 2025
valid from February 28, 2025
Information on out-of-court settlement of consumer disputes
Privacy policy of Zásilkovna s.r.o
Price Lists and Payments
Full price list with updated range of services
Annex to the General Terms and Conditions for Currency Conversion
Annex to the General Terms and Conditions for Currency Conversion (valid from November 1, 2025)
Annex to the General conditions for payment by card with an update for the Between Us service
Parcels
Annex No. 5 of the General Terms and Conditions of Zásilkovna s.r.o.
Ten safe shipments
Annex to the General Conditions for Labeling Parcels
Direct label printing on an external carrier
Online shop cart
Logos that you use in your online shop cart.
Detailed instructions that will help you to implement Zásilkovna
Terms and Conditions for Z-BOX
Terms and Conditions for granting the right to use land (valid from September 1, 2025)
Accessibility
pursuant to Section 14 of Act No. 424/2023 Coll., on accessibility requirements for certain products and services, as amended by later regulations (“Accessibility Act”)