for partners

We have prepared all the documents you could possibly need in one place. It doesn’t matter if you are our pick-up point partner or from an e-shop.

Terms and Conditions

General Terms and Conditions (NEW)

valid from September 1, 2023

General Terms and Conditions

valid until August 31, 2023

Out-of-court settlement of consumer disputes

Information on out-of-court settlement of consumer disputes

Privacy Policy

Privacy policy of Zásilkovna s.r.o

General Terms and Conditions

valid until 31 May 2023

Price Lists and Payments

Price List

Full price list with updated range of services

Currency conversion

Annex to the General Terms and Conditions for Currency Conversion

Credit Card Payment

Annex to the General conditions for payment by card with an update for the Between Us service


Ten safe shipments

Ten safe shipments

Rules for Marking Parcels

Annex to the General Conditions for Labeling Parcels

Direct label printing

Direct label printing on an external carrier

Online shop cart

Logos for online shop cart

Logos that you use in your online shop cart.

Online shop cart manual

Detailed instructions that will help you to implement Zásilkovna