Documents
for partners

We have prepared all the documents you could possibly need in one place. It doesn’t matter if you are our pick-up point partner or from an e-shop.

Document for partners

Terms and Conditions

General Terms and Conditions (new)

Updated general terms and conditions valid from 1 October 2021

General Terms and Conditions

Updated general terms and conditions valid from 1 December 2020

Out-of-court settlement of consumer disputes

Information on out-of-court settlement of consumer disputes

Privacy Policy

Privacy policy of Zásilkovna s.r.o

Contract on personal data processing

Annex to the General Terms and Conditions; regarding the processing of personal data

Price Lists and Payments

Price List

Full price list with updated range of services

Currency conversion

Annex to the General Terms and Conditions for Currency Conversion

Credit Card Payment

Annex to the general conditions for payment by card with an update for the Between Us service

Contract on personal data processing

Annex to the General Terms and Conditions; regarding the processing of personal data

Parcels

Ten safe shipments

Ten safe shipments

Rules for Marking Parcels

Annex to the General Conditions for Labeling Parcels

Direct label printing

Direct label printing on an external carrier