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Documents
for customers

Do you send parcels using the service Between Us via the application Zásilkovna? Here you can find practical information and the terms and conditions in pdf format for download.

Document for partners

Terms and Conditions

Between Us - Terms and Conditions

valid from 1 April 2022 (sending shipments between consumers)

Between Us - Terms and Conditions (NEW)

valid from 1 October 2022 (sending shipments between consumers)

Out-of-court settlement of consumer disputes

Information on out-of-court settlement of consumer disputes

Terms of use Zásilkovna Application

Business conditions of use of the Zásilkovna Application with an update for the Between Us service

Privacy Policy

Privacy policy of Zásilkovna s.r.o.

Price Lists and Payments

Between Us - Price List

Valid price list for the Between Us service (sending shipments between consumers)

Credit card payment

Annex to the general conditions for payment by card with an update

Currency conversion

Annex to the business terms for currency conversion

Parcels

Ten safe shipments

Ten safe shipments