Documents for customers
Do you send parcels using the service Between Us via the application Zásilkovna? Here you can find practical information and the terms and conditions in pdf format for download.
Terms and Conditions
valid from February 28, 2025 (sending shipments between consumers)
valid from November 1, 2024 (sending shipments between consumers)
valid from August 1, 2024 (sending shipments between consumers)
valid from September 1, 2023 (sending shipments between consumers)
Information on out-of-court settlement of consumer disputes
Business conditions of use of the Zásilkovna Application with an update for the Between Us service
Privacy policy of Zásilkovna s.r.o.
valid until August 31, 2023 (sending shipments between consumers)
valid until 31 May 2023 (sending shipments between consumers)
valid until 6 January 2023 (sending shipments between consumers)
valid from July 1, 2023
Price Lists and Payments
Valid price list for the Between Us service (sending shipments between consumers)
Price list for the Between Us service (sending shipments between consumers) valid from August 1, 2024
Annex to the general conditions for payment by card with an update
Annex to the business terms for currency conversion
Parcels
Ten safe shipments