Back to glossary
B2C
The abbreviation B2C originates from the English expression “Business to Customer”, it describes a business relationship between a seller or a company, and the end customer. B2C is a part of online business = e-commerce. In Zásilkovna, we use B2C for services and activities aimed at the end customer (without VAT), for example, the BetweenUs service—an option to ship a parcel via Zásilkovna mobile app.
Didn't find the answer to your question?
Write to us via
contact form
Send or receive a shipment, report an error, make a complaint or ask a question?
Use our contact form for the fastest processing of your request.
Ask our
chatbot
Just click on the red bubble icon on the bottom right.
It's fast, convenient and you'll have your answer in no time.