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We are happy to help you with sending and picking up parcels, parcel claims or with finding pick-up points.


Customer service

Phone number

Service Claims

Are you an e-shop or pick-up point?

Then you will probably be interested in customer support for e-shops and pick-up points.

Contacts for Entrepreneurs
Customer CARE

Exercise of personal data protection rights

Commissioner for Personal Data Protection

We are interested in your opinion

Do you wish to share your experience with our services? Or we made a mistake somewhere on the way? This can happen as well, let’s fix it! Feel free to send us your opinion or rating, it will help us with service improvement, so that next time, you will be completely satisfied!

E-mail *

Phone number *

What do you want to tell us? *


*mandatory data. We will use this personal data to process your question and answer it. More information on the processing of personal data in Zasilkovna can be found here.

Do you need information for the media?

Statistics, numbers, additional information, quotes, statements? No problem! Or you have an interesting piece of information for us? Please let us know!
For the Media
About media

Invoicing and Mailing Address

Zásilkovna s.r.o.
Českomoravská 2408/1a
190 00 Praha 9
CR: 28408306
TIN: CZ28408306