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Contacts

We will be happy to help you with sending, picking up or claiming a parcel or help you find a pick-up point. For the fastest handling of your enquiry, please use our Delivery Bot - icon on the bottom right. Or explore our FAQs.

We are here for you

monday–friday 8–18

In the evenings and at the weekend, our chatbot will be able to advise you. Click on the icon on the bottom right and explore our FAQs.

CUSTOMER CARE

Customer service

Phone number
CUSTOMER CARE

Service Claims

Are you an e-shop or pick-up point?

Then you will probably be interested in customer support for e-shops and pick-up points.

Contacts for Entrepreneurs

We are interested in your opinion

Do you wish to share your experience with our services? Or we made a mistake somewhere on the way? This can happen as well, let’s fix it! Feel free to send us your opinion or rating, it will help us with service improvement, so that next time, you will be completely satisfied!

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*mandatory data. We will use this personal data to process your question and answer it. More information on the processing of personal data in Zasilkovna can be found here.

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Invoicing and Mailing Address

Zásilkovna s.r.o.
Českomoravská 2408/1a
190 00 Praha 9
CR: 28408306
TIN: CZ28408306