Zásilkovna and Alza Are Joining Forces

Thanks to our cooperation with Alza, we are expanding our network of pick-up points with AlzaBoxes. Do you have one of them nearby? Have a parcel delivered to it with Zásilkovna! The delivery price is the same as to our pick-up points.

374

Current number of AlzaBoxes

AlzaBoxes With the Option of Storage of Parcels From Zásilkovna

Nonstop Pickup

AlzaBoxes are open 24/7.

Express Delivery

The parcel will arrive to the box the next day at the latest.

Fast Pickup

The pick-up point is self-service; you don’t have to wait in any lines.

Online Payment

You can pay online directly in the e-shop, in our app or via the SMS gateway.

Nonstop Pickup

AlzaBoxes are open 24/7.

Our Vision

We are constantly looking for ways to increase the convenience of parcel delivery, and one of the options is contactless pick-up points. Therefore, we are now using the network of self-service pick-up points of the market leader in technology. Customers simply select the option of picking up their goods at the AlzaBox directly in the e-shop shopping cart or in the mobile app.

Founder of Zásilkovna and CEO of Packeta Group

How does it work?

Choose an AlzaBox between the pick-up points of Zásilkovna.

Zásilkovna will store your parcel in the selected AlzaBox.

Wait for the SMS with the password for pickup.

You can pick up your parcel at any time, the AlzaBox works 24/7.

The Vision of Alza

This is the first time that Alza has ever let another entity into its AlzaBoxes - Zásilkovna. We are currently expanding the AlzaBox network by hundreds of units, which means room for thousands of packages every day. This allows us to partner up with Zásilkova and make the most of all the pick-up points. Because our parcel boxes are contactless, this is a fast, secure and very popular way to deliver goods

Director of Expansion and Facilities at Alza

Q&A

You can always pick up your parcels until midnight of the day following the delivery of the parcel. You will be regularly informed about the delivery process via SMS, email and/or our Zásilkovna app. Six hours before the expiry of the storage period, you will receive a text message about the last chance to pick up your parcel, after which it will be returned to the sender. Please pick up your parcels as soon as possible in order to free up the parcel boxes for other interested customers.

As soon as the courier delivers the parcel to the AlzaBox, you will receive an SMS and/or notification in the Zásilkovna app with an authorization code. This code shall be entered on the display available on the AlzaBox. After entering the code, the door of the box containing your parcel will open.

After the storage period has expired, the parcel will be returned to the sender.

Cash on delivery payment can be carried out only contactless, either through the Zásilkovna app or through a payment gateway. You will receive a link to the payment gateway in the informative email and/or SMS. Please note that cash and card payments are not possible in AlzaBoxes.

The maximum dimensions of the parcel are 43 cm x 33 cm x 58 cm (width x height x depth).

Yes, all AlzaBoxes are constantly guarded by a camera system and are equipped with an alarm.

Of course, you can track the movement of your parcel in our Zásilkovna app or on the website. We'll also keep you informed about the delivery process via SMS / email / app so you know when to expect your parcel.

We can assure you that Alza will not obtain any personal data of customers. Alza will only receive information about the dimensions of the given parcels and the tracking numbers.

Can't find the answer?

Pick-up points

AlzaBox

+420 216 216 516

alzabox@zasilkovna.cz